Deleting your account

How to ask

• In the My Shule app: open the menu → Settings → Request account deletion, choose a reason and send.
• On the website: sign in, open My account and use "Request account deletion".
• Or contact your school office directly.

Your request goes to your school's administrators, because the school owns the records.

What happens next

1. The school reviews the request, usually within 30 days.
2. If approved, your sign-in is removed: you can no longer sign in, and notifications stop.
3. You are told the outcome.

What is kept

Your school keeps the records it needs, such as results, fee receipts and attendance, as explained in "Data ownership & retention". If you want specific information corrected or removed, say so in your request and the school will tell you what it can remove and what it must keep.

Help

If your school does not respond, contact Mullahc: jambo@mullahc.com · 0715 475 586 / 0703 284 051.